Privacy Policy

Last Updated: 09 June 2026

Nagman Flow Level Systems and Solutions LLP (“Nagman Flow Level”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information shared with us through our website, enquiry forms, Google Ads lead forms, email, phone, WhatsApp, and other communication channels.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us for our products and services.

1. Information We Collect

We may collect the following information when you submit an enquiry, request a quote, download product information, contact us, or interact with our advertisements:

• Name
• Company name
• Designation or department
• Email address
• Phone number
• City, state, and country
• Product or service requirement
• Application details
• Technical and Application details shared by you
• Messages, attachments, drawings, specifications, or enquiry documents submitted by you
• Website usage information such as pages visited, form submissions, device information, browser type, and referral source

We may collect this information directly from you through our website forms, Google Ads lead forms, email, phone calls, WhatsApp, trade exhibitions, or business interactions.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiry or request for quotation
• To understand your application and suggest suitable products or systems
• To provide technical selection support
• To prepare offers, quotations, catalogues, technical documents, or commercial proposals
• To communicate with you by phone, email, WhatsApp, or other business channels
• To process orders, payments, dispatch, service, calibration, or after-sales support
• To improve our website, advertisements, products, and customer experience
• To maintain business records and comply with applicable legal, tax, and regulatory requirements
• To send relevant product updates, marketing communications, or follow-up messages related to your enquiry or business interest

3. Products and Services Covered

This Privacy Policy applies to enquiries and communications related to our products and services, including but not limited to:

• Flow meters
• Level transmitters
• Calibration systems
• Flow and level calibration services
• Industrial instrumentation products and systems

4. Legal Basis and Consent

By submitting your information through our website, enquiry forms, Google Ads lead forms, email, WhatsApp, or other communication channels, you consent to Nagman Flow Level Systems and Solutions LLP collecting and using your information for the purposes mentioned in this Privacy Policy.

You may choose not to provide certain information, but this may limit our ability to respond to your enquiry or provide suitable technical and commercial support.

5. Sharing of Information

We do not sell your personal information.

We may share your information only when necessary with:

• Internal sales, technical, service, calibration, dispatch, and accounts teams
• Authorized employees, representatives, or business partners involved in responding to your enquiry
• Logistics, courier, transport, or service providers for order fulfilment
• IT, website hosting, CRM, email, analytics, advertising, and business software providers
• Government, legal, tax, regulatory, or law enforcement authorities where required by law

Where information is shared with service providers, it is shared only for business, technical, operational, or legal purposes.

6. Google Ads, Analytics, and Cookies

Our website and advertisements may use cookies, analytics tools, remarketing tags, conversion tracking, and similar technologies to understand website performance, measure advertising effectiveness, and improve our marketing campaigns.

These tools may collect information such as page visits, form submissions, browser type, device type, location region, and interactions with our website or ads.

You can control or disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

7. Google Ads Lead Forms

When you submit information through a Google Ads lead form, the information is shared with Nagman Flow Level Systems and Solutions LLP so that we can contact you regarding your enquiry.

We use such information only for responding to your enquiry, providing product information, preparing quotations, and offering relevant technical or commercial support.

8. Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Your information may be stored in email systems, CRM systems, spreadsheets, website databases, business software, or other secure internal records used for enquiry handling, customer support, quotation, order processing, and business communication.

However, no method of online transmission or electronic storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security.

9. Data Retention

We retain personal and business enquiry information for as long as necessary to fulfil the purpose for which it was collected, including enquiry follow-up, quotation records, order history, warranty, service, calibration, legal, tax, audit, and business requirements.

If your enquiry does not convert into an order, we may still retain relevant communication details for future reference, follow-up, or business continuity unless you request deletion, subject to applicable legal and business record requirements.

10. Your Rights

Depending on applicable law, you may request to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent for marketing communication
• Object to certain types of processing
• Request that we stop contacting you for promotional purposes

To exercise these rights, please contact us using the details provided below.

11. Marketing Communication

We may contact you with product information, technical updates, offers, or follow-ups related to your enquiry or business interest.

You can opt out of marketing communication at any time by contacting us at the email address below. Even if you opt out of marketing messages, we may still contact you for active enquiries, quotations, orders, service, payments, or other essential business communication.

12. Third-Party Links

Our website may contain links to third-party websites, social media pages, videos, catalogues, or external resources. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to read their privacy policies before sharing any information.

13. Children’s Privacy

Our website, products, and services are intended for industrial, commercial, and business users. We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to delete it.

14. Contact Information

For any questions, requests, corrections, or concerns regarding this Privacy Policy or your personal information, please contact:

Nagman Flow Level Systems and Solutions LLP
Nagman Complex, No. 168/7, Chennai-Bangalore NH-4,
Chembarambakkam, Chennai – 600 123,
Tamil Nadu, India.

Email: sales@nagmanflow.com
Phone: +91-44-66777055 / 54
Mobile: +91-9840016108

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website, advertising platforms, legal requirements, or data handling processes.

The updated version will be posted on this page with a revised “Last Updated” date.